Education

University of Michigan-School of Information	Ann Arbor, MI
MSI Master of Science in Information	Degree Expected 2007

• Specialization: Human-Computer Interaction
• Relevant Courses:
• Evaluation of Systems and Services: Assessing certain aspects of mgoblue.com using a user-centered approach
• Innovating with IT and Information: Assessing the role of technology within business
• Use of Information: Assessed a help desk support team's work flow by conducting contextual inquiries, analyses and other approaches to user-centered needs analysis and design
• Interface and Interaction Design: Assessed features of a piece of software and recommended updates
• Design of Complex Websites: Used Ruby, HTML and CSS to build a database-backed website
• Search and Retrieval:Learned about search and retrieval algorithms and methods of searching

University of Michigan	Ann Arbor, MI
BA African American Studies	2005

Experience

Quicken Loans

Jan 2006-Present

Web Marketing Intern

• Create test plans
• Help facilitate usability studies
• Analyze video and other data obtained from user testing

University of Michigan Library - Usability Working Group

2006-Present

Usability Intern

• Create and facilitate usability testing
• Recommend updates for current website
• Analyze navigation of current website

Online Computer Library Center (OCLC)

2006-2006

Research Intern

• Navigated online public access catalogs
• Collected and analyzed research data
• Evaluated MARC records

Skills and Technical Knowledge

• Operating Systems and Software
• MacOS, Windows, Unix
• TechSmith Morae, UserVue, Camtasia
• Programming Languages and Web Design
• HTML, JAVA, Ruby, CSS
• Writing and Languages
• Intermediate French and Technical Communication

Honors and Professional Affiliations

• Member, Student Organization for Computer-Human Interaction (SOCHI) 2006-Present
• Member, American Library Association, UM Chapter (ALA) 2006-Present
• Member, National Society of Black Engineers (NSBE) 2001-2002
• Scholar, Gates Millennium Scholars Program (GMSP) 2001-Present